The Believer, part two

May 29, 2006


I forgot to post this earlier, so it’s going onto auto post.

I want to make a slight retraction – the people at McSweeney’s are sending back our check and seem truly sorry about what happened. They asked if I wanted my subscription, and I begrudgingly said no. So they’re sending the money to my mother, and they’re sending a best of The Believer gift for our troubles.

I’m happy with that, for now. I’m still a little wary to get any sort of subscription from them, but as I said in a return e-mail, “time heals all wounds.” Give me a year – I’ll probably have forgotten all about this and will end up getting the subscription as a gift or on my own. I can’t imagine this would happen twice.

McSweeney’s – messed up subscription, followed up with decent customer service and positive PR. I can’t keep Eggers’ company down for too long, regardless of what everyone else thinks of him.

Tags: Annoyances, Books, Literature |

Comments

One Response to “The Believer, part two”

  1. Dave on May 29th, 2006 721 pm

    It’s nice that they are trying to rectify some of the problems that you’ve had with them, but it still doesn’t make up for the lack of customer service in the first place. I don’t think it should have to take threats for them to reply to their e-mail. Maybe they will have their act together in a year.

    Dave

Leave a Reply